Customer Challenge A high-end premium outlet group with hundreds of North American locations has rolled out a winning strategy for kiosk deployment across its entire chain, bringing consumer-friendly indoor and outdoor touchscreens to guide shoppers through their...
Customer Challenge A major QSR chain in business for nearly 55 years has been on the forefront of store-wide digitization to deliver faster, frictionless customer experiences both inside and outside its restaurants. The corporate office has established a 2024 mandate...
General Challenge Kiosks are everywhere today. We see them inside quick-service restaurants, inside healthcare facilities and along outdoor thorofares on university campuses. With seemingly endless possibilities for both indoor and outdoor applications and an...
A Texas-based gourmet pastry chain reached a natural end point with static menu boards. With more than 300 primarily franchise-owned shops in eight states, updating static drive-thru menu board content proved increasingly arduous. Printed graphics were cumbersome to...
Technology leaders at an upscale multinational supermarket chain were tasked with finding more creative ways to capture shopper attention before they reached the aisles. Already known for advancing in-store innovation through digital technology and intelligent...
A longtime Chicago-area quick-service restaurant has seen rapid expansion in recent years, bringing its brand of quality Chicago street food to nearly 70 locations in nine states. To keep pace with the competitive QSR and fast casual business, the company launched an...
