Mar 25, 2026
Partner Challenge As QSR and retail brands expand their use of drive-thru digital menu boards and self-service kiosks, they face increasing pressure to improve speed, accuracy, upsell performance, and overall customer experience. Human order takers fatigue, miss...
Feb 2, 2026
Partner Challenge Palmer Digital Group has been long partnered with Crimson AV to supply a flexible range of wall and display mounts for indoor and outdoor QSR systems. The collaboration between the two trusted brands flourishes through the companies’ shared...
Mar 14, 2024
Customer Challenge A high-end premium outlet group with hundreds of North American locations has rolled out a winning strategy for kiosk deployment across its entire chain, bringing consumer-friendly indoor and outdoor touchscreens to guide shoppers through their...
Nov 13, 2023
Customer Challenge A major QSR chain in business for nearly 55 years has been on the forefront of store-wide digitization to deliver faster, frictionless customer experiences both inside and outside its restaurants. The corporate office has established a 2024 mandate...
Sep 7, 2023
General Challenge Kiosks are everywhere today. We see them inside quick-service restaurants, inside healthcare facilities and along outdoor thorofares on university campuses. With seemingly endless possibilities for both indoor and outdoor applications and an...
Jan 10, 2023
A Texas-based gourmet pastry chain reached a natural end point with static menu boards. With more than 300 primarily franchise-owned shops in eight states, updating static drive-thru menu board content proved increasingly arduous. Printed graphics were cumbersome to...
